1. What are cookies?
Cookies are small text files placed on your device when you visit a website or use an app. They are widely used to make websites work, or work more efficiently, as well as to provide information to the site owners.
Similar technologies such as local storage, pixels, software development kits (SDKs) and device identifiers may also be used for similar purposes. In this policy, we refer to all of these technologies collectively as "cookies".
2. Types of cookies we use
- Strictly necessary cookies: required for Arcadia to function (for example, to log you in, keep your session active, and route traffic securely). You cannot opt out of these without breaking the site.
- Performance & analytics cookies: help us understand how players use the Platform (pages visited, features used, device types) so we can improve stability and gameplay. Data is typically aggregated.
- Preference cookies: remember your settings and choices (for example, language, theme or certain UI preferences) to provide a more personalised experience.
- Marketing or attribution cookies (if used): help us measure the effectiveness of campaigns and avoid showing irrelevant ads. Where required by law, we will ask for your consent before using these.
3. How we use cookies on Arcadia
- To keep you logged in and protect your account security.
- To route traffic, balance load and maintain game performance.
- To remember your settings, preferences and in some cases recently joined rooms or games.
- To understand how players discover and move through Arcadia, so we can improve features, onboarding and match flow.
- To measure high-level engagement and performance of campaigns that bring players to the Platform (where applicable).
4. Third-party cookies
We may use trusted third-party services that set their own cookies when you visit Arcadia. Examples include:
- Analytics and performance tools.
- Error monitoring and logging services.
- Payment processors, wallet providers or identity providers that help you sign in or complete transactions.
These providers have their own privacy and cookie policies, and we encourage you to review them. Where required by law, we will ask for your consent before enabling certain third-party cookies.
5. Managing your cookie preferences
You can manage cookies through your browser or device settings. Most browsers allow you to:
- See which cookies are stored on your device.
- Block all cookies or only third-party cookies.
- Delete cookies when you close your browser.
- Receive alerts before cookies are stored, giving you the choice to accept or reject them.
If you block or delete certain cookies, parts of Arcadia may not function properly (for example, you may not be able to log in or stay logged in).
We may update this Cookie Policy to reflect changes in technology or law. Updated versions will be posted on this page with a revised effective date.
