Responsible Gaming

Play smart.Stay in control. Have fun.

At Arcadia, we believe gaming should always be fun, fair, and within your control. Our platform is designed for entertainment, and we are committed to promoting responsible play for all users.

Remember: If gaming stops being fun, it's time to pause.

1. Play Responsibly

Gaming should be an enjoyable activity, not a source of financial or emotional stress. We encourage all players to:

  • Play for entertainment, not as a way to make money
  • Only wager what you can afford to lose
  • Take regular breaks
  • Balance gaming with other activities

2. Age Restriction

Arcadia is strictly for adults only.

  • You must be 18 years or older (or 21+ where required by local law) to use our platform.
  • We do not knowingly allow minors to create accounts or participate in games.
  • Age verification may be required before withdrawals or continued play.

3. Player Controls & Limits

The following controls are available on request. Our support team applies them to your account — they are not yet settings you can change yourself in your profile.

Deposit Limits
A daily, weekly or monthly limit on how much you can deposit into your account.
Session Limits
A limit on how long a single play session can run.
Cooling-Off Periods
A temporary cooldown on your account, so you can take a short break from gaming.
Self-Exclusion
If you feel you need to step away completely, you can request self-exclusion for a defined period or permanently. During this time, you will not be able to access your account or participate in games.

To request any limit, a cooling-off period or self-exclusion, contact our support team at support@arcadiagames.io

4. Recognizing Problem Gaming

Gaming may become a problem if you notice any of the following:

  • Spending more time or money than intended
  • Chasing losses
  • Neglecting responsibilities or relationships
  • Feeling stressed, anxious, or irritable when not playing
  • Using gaming as an escape from personal issues

If any of these apply, we strongly encourage you to take a break and seek support.

5. Getting Help

If you or someone you know needs help with problem gaming, confidential support is available:

GamCare
www.gamcare.org.uk
Gambling Therapy
www.gamblingtherapy.org
National Council on Problem Gambling (US)
www.ncpgambling.org|1-800-522-4700

These organizations provide free, confidential assistance.

6. Fair Play & Transparency

Arcadia is committed to fair and transparent gameplay:

  • Outcomes in our head-to-head games are determined predominantly by player skill. Several of our games — including dice games such as Yahtzee and Snakes & Ladders, and card games where the deal is random — contain a genuine element of chance. Skill decides how well you play the position you are dealt; it does not remove the chance element
  • Entry fees are shown before you enter a room. In a player-created room every seat pays the same entry fee and the winner receives the entire pot — Arcadia takes no commission from it
  • The Shut the Box jackpot game is the exception: it has a fixed $1.00 entry, of which $0.75 goes to the progressive jackpot and $0.25 is retained by Arcadia
  • We actively monitor for fraud, collusion, abuse, and unhealthy play patterns

Our systems are designed to protect both players and the integrity of the platform.

7. Our Commitment

Responsible gaming is a shared responsibility. We continuously review our tools, policies, and player protections to ensure a safe and enjoyable environment for everyone.

If you have questions or concerns about responsible gaming, please contact us at:

Email: support@arcadiagames.io